Privacy Policy

At Aura International School of Management Hostel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing our website and making reservations, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information:

Personal Information: This includes your name, contact details, identification, and payment information when you make a reservation.

Communications: We may collect records and copies of your correspondence with us (e.g., emails).

Website Usage: We gather information about your interactions with our website, such as your IP address, browser type, operating system, and browsing patterns.

2. How We Use Your Information:

We use the information collected for the following purposes:

Reservations: To process your reservations, provide services, and communicate with you about your booking.

Customer Support: To respond to your inquiries, requests, and provide assistance.

Website Improvement: To analyze and enhance our website's functionality, content, and user experience.

Marketing: To send you promotional information and updates about our services if you opt to receive such communications. .

3. Data Security:

We employ reasonable security measures to protect your information against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

4. Disclosure of Your Information:

We may share your information with:

Service Providers: Third-party service providers who assist us in carrying out various activities, such as processing payments and managing bookings.

Legal Obligations: When required by law, we may disclose your information to comply with legal processes or government requests.

5. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links:

Our website may contain links to third-party websites. Please note that we have no control over the content and privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Choices:

You can choose not to provide certain information, but this may limit your ability to use certain features of our website or make reservations.

You may also unsubscribe from marketing communications at any time by following the instructions provided in the emails we send.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be posted on our website with the date of the latest revision.

9. Contact Us:

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact our Privacy Officer at:

[Contact Information for Hostel Management Team]

Email: info@aura-lyon.com

Address: Aura - 89 Rue de la Villette, 69003 Lyon, France

We are dedicated to protecting your privacy and ensuring the security of your personal information.

Last Updated: 27 September 2023